Summary

Experienced case client services and manager who Excel at relationship building. Knowledge in providing friendly, through customer service to clients, families and fellow professionals. Skilled at problem solving and conflict resolution, and able to help encourage teamwork.  Able to network with public organizations and businesses to care successful partnerships. Adept at handling confidential  or sensitive information.

Experience

Company Logo
RETAIL SERVICE OFFICERS
Habib Bank Limited
Nov 2022 - Present | Lahore, Pakistan

WORKING AS RETAIL SERVICE OFFICER 
PERSONAL LONE OFFICER 

Company Logo
Sheikh Khajoo Bhai And Co
Shiekh Khajoo Bhai & Co
Mar 2020 - Apr 2022 | Lahore, Pakistan

Works as a complain department. Work as a sale\'s executive

Education

Allama Iqbal Open University (AIOU)
Masters, Masters in Arts, B.Ed.‎
Langauge (Urdu)
CGPA 3.6/4
2022
University of Education
Bachelors, Bachelors of Education, B.ED HONS‎
Education
2019
LAHORE BOARD
Intermediate/A-Level, , F.A‎
Percentage 60%
2015
LAHORE BOARD
Non-Matriculation, Matric in Arts‎
Arts
Completed
2013
University of Education
Certification, B.ED HONS‎
Completed

Skills

Expert Ability to Maintain Professionalism
Expert Ability to Promote a Positive Image of the Bank
Expert Accounts Administration
Expert Administration Knowledge
Expert Analytical Reporting
Expert Aseptic Technique Knowledge
Expert Banking
Expert Banking Knowledge
Expert Branch Banking
Expert Branch Management
Expert Branch Operations Management
Expert Business Analytics
Expert Business Development
Expert Business Development Strategies
Beginner Cash Handling
Expert Client Relationship Management
Expert Communication and Interpersonal Skills
Expert Communication Skills
Beginner Coordination Skills
Expert Credit Proposals
Expert Cross Cultural Communication Skills
Expert Customer Communication Skills
Expert Customer Data
Expert Customer Focused
Expert Customer Relationship Management
Expert Customer Service Skills
Expert Financial Analysis
Intermediate Govt Rules And Regulations
Expert Handle Stressful Situations
Expert Industry Risk Analysis
Beginner JavaScript
Expert Lead Generation
Expert Market Commercial and SME Banking Products
Expert Microsoft Excel
Expert Microsoft Office 1
Expert MS Excel
Expert MS Excel Dashboards
Expert MS Office
Expert Official Tasks Handling
Expert Order Capture
Beginner Pay Close Attention to Detail
Beginner PHP
Expert Portfolio
Expert Pressure Handling
Expert Problem-solving
Expert Product Complaints Handling
Intermediate Production Cycle
Expert Punctual Correction
Expert Quality Control Cutting
Beginner Quality Control Knitting

Languages

Expert English
Expert Urdu